Mental Health and Substance Abuse Services

The US Family Health Plan covers outpatient and inpatient care related to the treatment of diagnosed mental health or substance abuse conditions. The Behavioral Health Care Program (BHCP) and its affiliated providers provide all mental health services to members of the US Family Health Plan.

Referrals are not required for mental health and substance abuse visits with a participating network provider. However, you must arrange for this care through the Behavioral Health Care Program. A BHCP Customer Service Representative can be reached by calling, toll-free, 1-888-812-7335. After completion of these eight self-referred mental health visits, the Behavioral Health Care Program is responsible for authorizing additional visits as deemed medically necessary. For mental health or substance abuse emergencies or hospital admissions after hours, weekends, or holidays, please call, toll-free,1-888-812-7335.

Because the US Family Health Plan is based on the TRICARE Prime universal benefits, there are some limitations to the mental health and substance abuse benefits. For additional information about the mental health benefit or to obtain names of participating network mental health professionals, please contact the Behavioral Health Care Program, toll-free, at 1-888-812-7335.

Other Helpful Resources

Mental Health
National Alliance on Mental Illness (NAMI)http://www.nami.org/#
Anxiety and Depression Association of Americahttp://www.adaa.org/
Depression and Bipolar Support Alliance (DBSA) http://www.dbsalliance.org/site/PageServer?pagename=home
Substance Abuse and Mental Health Services Administration (Samsha) www.samhsa.gov
National Eating Disorders Association (NEDA) http://www.nationaleatingdisorders.org/
For health and human services information visit http://www.211search.org/

Substance Abuse
National Council on Alcoholism and Drug Dependence, Inc. (NCADD) www.ncadd.org
National Institute on Alcohol Abuse and Alcoholism (NIAAA) www.niaaa.nih.gov
Substance Abuse and Mental Health Services Administration (Samsha) www.samhsa.gov
Narcotics Anonymous World Service Office http://www.na.org/
Alcoholics Anonymous World Service Office http://www.aa.org/

Providers, please contact Behavioral HealthCare Program (part of the MaineHealth Accountable Care Organization) if you need assistance managing your member’s care at 1-800-538-9698.

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