Mental Health and Substance Abuse Services

The US Family Health Plan covers outpatient and inpatient care related to the treatment of diagnosed mental health or substance abuse conditions. The Behavioral Health Care Program (BHCP) and its affiliated providers provide all mental health services to members of the US Family Health Plan.

Referrals are not required for mental health and substance abuse visits with a participating network provider. However, you must arrange for this care through the Behavioral Health Care Program. A BHCP Customer Service Representative can be reached by calling, toll-free, 1-888-812-7335. For mental health or substance abuse emergencies or hospital admissions after hours, weekends, or holidays, please call, toll-free,1-888-812-7335.

Because the US Family Health Plan is based on the TRICARE Prime universal benefits, there are some limitations to the mental health and substance abuse benefits. For additional information about the mental health benefit or to obtain names of participating network mental health professionals, please contact the Behavioral Health Care Program, toll-free, at 1-888-812-7335.

Other Helpful Resources

Mental Health
National Alliance on Mental Illness (NAMI)
Anxiety and Depression Association of America
Depression and Bipolar Support Alliance (DBSA)
Substance Abuse and Mental Health Services Administration (Samsha)
National Eating Disorders Association (NEDA)
For health and human services information visit

Substance Abuse
National Council on Alcoholism and Drug Dependence, Inc. (NCADD)
National Institute on Alcohol Abuse and Alcoholism (NIAAA)
Substance Abuse and Mental Health Services Administration (Samsha)
Narcotics Anonymous World Service Office
Alcoholics Anonymous World Service Office

Providers, please contact Behavioral HealthCare Program (part of the MaineHealth Accountable Care Organization) if you need assistance managing your member’s care at 1-800-538-9698.

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