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“I am Lori and this is my story.”

I have been serving military families in Maine for over 24 years, and my philosophy has always been, “Treat others the way you would like to be treated.” This holds true for every interaction that I have, whether it is with a US Family Health Plan network provider, a current plan member, or a potential member.
I understand that transitions in health care can involve tough decisions and I’m committed to helping make that process as easy as it can be.  I have always felt that, if you help people along every step of the way and make the transition seamless, your customers will see just how much you care.
My passion in life is building strong and long-lasting relationships with the people I serve. 

My name is Lori Theriault. I am a Health Benefits Specialist for the US Family Health Plan in northern Maine, and I am Martin’s Point.