Contact Us
Premium Bill or Benefits Questions
If you have a question about your US Family Health Plan premium bill or your benefits, please contact us by phone.
Phone: 1-888-674-8734 (TTY: 711)
8 am-5 pm, Monday-Friday
Walk-in service for US Family Health Plan members is available:
Monday-Friday
8 am-4 pm
891 Washington Avenue, Portland, Maine
Connect with a local representative
To connect with a representative in your local area, click here.
Mail Order Pharmacy
891 Washington Avenue
Portland, ME 04104
Hours: Monday - Friday: 8 am-5 pm
Phone: (800) 707-9853
I would like to provide feedback concerning my customer experience
For feedback concerning our US Family Health Plan
Email: customerexperience@martinspoint.org
Phone: 1-888-396-2714
Please be aware that e-mail communication can be intercepted in transmission or misdirected. Please do not include personal health related information or other sensitive information to us through this link; instead consider communicating any sensitive information by telephone, fax, or mail.